Privacy Policy
How we make sure your data is safe with us.
Last updated: 8 November 2023
Welcome to Tend, owned and operated by August Group Pty Ltd (“us”, “we”, or “our”). This Privacy Policy is designed to inform you about how we collect, use, disclose, and safeguard your information when you visit our website located at www.tendsupervision.com, which is the verified domain of our website, and use our services.
1. Personal Data Collection
We collect personal information that you voluntarily provide to us when you register, express an interest in obtaining information about us or our services, or otherwise contact us. The personal information we collect includes names, email addresses, phone numbers, professional details, qualifications, availability, and preferences.
2. Use of Google User Data
Our application accesses Google user data via the Google Calendar API. We interact with this data by:
- Storing event details on our servers to prevent double bookings when a client makes a new booking.
- Utilizing the stored events to facilitate a smooth booking process, manage calendars effectively, and prevent double bookings.
Tend's use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.
We ensure that your calendar details, including events, times, names, and other related information, are not shared with any third parties. The data accessed is exclusively used to improve our booking system and calendar management for our users.
Should you disconnect your Google Account or request the deletion of your data, we will promptly delete all events and associated details from our servers in accordance with data protection regulations and our commitment to user privacy.
3. Use of Cookies
We may use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse them is set out in our Cookie Policy, accessible from our website's footer.
4. Use of Your Information
We may use the information collected or provided by you, including Google user data, for purposes such as:
- Facilitating the creation of and securing your account on our network.
- Providing, maintaining, improving, and expanding our services.
- Understanding and analysing how you use our services to develop new products, services, features, and functionality.
5. Sharing Your Personal Information
We only share your personal information, including Google user data, as necessary for third parties to perform their services or as required by law. We do not sell, trade, or otherwise transfer your personal information to outside parties.
6. Data Retention
We retain your personal data, including Google user data, only for as long as necessary for the purposes set out in this Privacy Policy.
7. Accessing, Correcting, and Deleting Your Information
You may review, correct, or delete the personal information we hold about you by contacting us. We may ask you to verify your identity before responding to such requests.
8. Data Storage and International Transfer
Your information may be transferred to and maintained on servers located outside of your jurisdiction. Our data is currently stored in the United States using Amazon Web Services and bubble.io infrastructure.
9. Updates to This Policy
We reserve the right to modify or replace this Privacy Policy at any time. Changes will be notified by posting the updated policy on this page.
10. Contact Us
For any questions about this Privacy Policy, please reach out to us at admin@tendsupervision.com.