Easily run your supervision practice online
Tend is a purpose-built platform that simplifies running a business for Christian practitioners. Manage bookings, take payments and more.
Risk free: zero monthly fees, 7.5% commission per booking
Used by these professional supervisors
Set up a system your clients love
Managing your clients can be easy. With Tend, you and your clients can book and modify sessions, invoice with one click and track payment through the online portal. We use a powerful stack of technology to ensure your client booking experience is seamless and you can manage invoicing and payments in seconds.
You're a supervisor, not an administrator
Supervision is more than meeting with your clients. It's managing bookings, invoicing, tracking and following up on payments, and more.But you probably didn't get into supervision because you love those things. Tend allows you to spend more time doing what you love, less time on admin.
Built for supervisors, no monthly fees
You could take a couple of hours (or days) to set up calendly (and pay monthly for the privilege), then integrate an online payment and invoicing platform.Or you could join Tend, be onboard in 30 minutes and pay no monthly fees. If you don't use it, you don't pay.
Don't stifle your supervision practice with paperwork
When you use Tend, you're freeing up time to work on the most important parts of your supervision practice: supervising your clients and growing your business.Admin takes up time that could be spent finding new leads and connecting with your supervisees.
Prepare your Supervision Practice for growth
Ensure your clients have a seamless experience, and you spend less time on the busy work.
Set up a supervision system that you love
Allow your clients to book and modify bookings themselves. One-click invoicing gets you paid more quickly with less effort.You'll be wondering what you did before Tend.
Save money on monthly subscriptions
Reliable and flexible video calling through Daily.co saves money on your Zoom subscription.Calendar integration with Google Calendar and Microsoft Outlook saves the need for Calendly and it's alternatives.
The only platform built for professional supervisors
Without Tend, you'll need to set up all your own systems and processes to keep your practice going. With Tend, you've got a highly supported platform, constantly updating with feedback and improvements to ensure that your supervision is the smoothest possible experience.
Our supervisors spend more time on supervision and less time on admin
One of our supervisors saves 10-20% of his time per client session
This supervisor manages dozens of clients and adopted Tend for his bookings, invoicing and payments. After moving to Tend, invoicing all his clients from the week takes a matter of seconds.
Another supervisor experienced reduced cancellations across their sessions
With clients able to manage their own bookings, changing them when conflicts arose, this supervisor experienced fewer no-shows and improved client experience.
There are many benefits to using Tend
Less time invoicing
Save valuable time and invoice your clients with one click, then track payment at a glance.
Client-managed bookings
We get it, things come up. Next time that happens for your client, they can update their booking themselves—no work required on your part.
Cancellations
Set your own cancellation policy and invoice your clients only when it's absolutely necessary.
Integrations
We integrate with Google Calendar and Microsoft Outlook so that there are no double bookings.
Quality customer support
We're there for you with personalised tech support. Always speak to a person, not a robot, when you're in need.
Pricing
No monthly fees, free to join, pay 7.5% per booking. It's that simple.
Contact Sales
Not sure if Tend is right for you?
Our team will be happy to get in touch.
Are you ready for a seamless client experience?
Start a free trial or get on a demo call to see how you can save time and generate create an incredible supervision experience for your clients.
Get our FREE sheet with more than 20 lists
Get our "list of lists", our regularly updated list of supervision lists across Australia. We outline the steps to join each list and cover major churches such as Anglican Church of Australia and other organisations like Chaplaincy Australia.
Contact us
Send us your questions or ask about opportunities to bring your team of supervisors on board.
Pricing
We offer a simple pricing structure: no monthly fees, ever.7.5% fee per booking.
Plans and Pricing
Trial credit available on request.
Customer Praise
Find out what other supervisors are saying about Tend.
Vivian Grice
Professional Supervisor
"Tend is now a very useful way of booking and invoicing."
John Capper
Professional Supervisor
"My clients shared how easy it was to use."
Have Questions?
Not sure if Tend is right for you?
Our team will be happy to get in touch.
The Vision for Tend
Tend aims to equip pastors and supervisors with the resources they need to excel in their unique roles, grounded in a strong commitment to pastoral care and community. We believe in the local church and love to see her flourishing.
About
I'm Josh, husband to Jenni and father to our daughter Valerie. We live in Brisbane, Australia.I currently serve on Family Council at Newlife Church. My background spans diverse church experiences—Baptist beginnings, roles in Pentecostal and Evangelical settings, and participation in both established churches and church plants.My work is informed by the three key principles of our family: be a catalyst for the success of others, prioritise people and leave a beautiful legacy for others. I see Tend as an extension of that, helping pastors to flourish in their churches.Prior to founding Tend I founded Creo and August Group. We've collaborated with the UN and DFAT to address important systemic issues such as climate change mitigation, access to finance and development finance in emerging economies.Beyond professional and church realms, I love the sport of bouldering (a type of rock climbing). It is an exceptional teacher. I've learned a lot more about failure, persistence, problem-solving, and incremental progress through bouldering.Tend aims to equip pastors and supervisors with the resources they need to excel in their unique roles, grounded in a strong commitment to pastoral care and community.
Terms and Conditions
These terms apply when you use our service.
Using our Services
Terms of Service
Last updated: 8 November 2023Welcome to Tend, a web platform owned and operated by August Group Pty Ltd ("us", "we", or "our").Please read these terms and conditions ("Terms") carefully before using our website and services at Tend. By accessing and using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.Acceptance of Terms
Your access to and use of Tend is conditioned on your acceptance of and compliance with these Terms. If you disagree with any part of the Terms, you may not access our services.Eligibility
Our services are available only to individuals who are at least 13 years of age and who can provide evidence of their qualifications when acting in a professional capacity. If you are not yet 13, do not use Tend. If you register as a supervisor, you affirm that you have the necessary qualifications, certifications, and experience as per the denominational requirements.Nature of Services
Tend is a platform to connect pastors to professional supervisors. We facilitate booking, matching, and manage lists of pastors as per each denomination's requirement. We do not verify the qualifications of supervisors and it is the responsibility of users to verify the qualifications of those they choose to engage with on the platform. We retain a percentage commission of the total payment for each booking for providing these services.User Responsibilities
As a user, you are responsible for maintaining the confidentiality of any login information associated with any account you use to access our services. You agree to provide truthful and accurate information regarding your identity, qualifications, and experience. Misrepresentation of your qualifications or identity may result in account suspension or termination.Content and Conduct Rules
User-generated content is currently limited to necessary inputs for service booking and matching. However, we expect all users to respect one another and not engage in any activity that is harassing, threatening, inflammatory, or otherwise objectionable. All users must provide truthful and accurate information and we reserve the right to verify this information if necessary.Data Collection and Use
Tend collects data provided by users and user behaviour information to better our services. This data is stored securely on AWS servers in compliance with GDPR standards. For more information, please review our Privacy Policy.Communication with Users
By providing us with your email address, you consent to receive occasional emails from us regarding updates to our services, newsletters, promotional material, or other information related to Tend. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.Payment
All transactions made through Tend will be subject to a percentage fee deducted from the total payment. We reserve the right to change fees at our discretion and will notify affected users of any change at least 24 hours before the change comes into effect. Additional details on our payment, refund, and cancellation policies will be provided at the time of booking.Intellectual Property Rights
All intellectual property rights in the website, services, and all materials on the website are owned by us or our licensors, including but not limited to graphics, logos, design, and source code.Dispute Resolution
Any disputes arising out of these Terms or your use of Tend will be governed by the laws of Queensland, Australia. In case of a dispute, parties agree to settle the matter amicably through consultation and good faith negotiations. If a satisfactory resolution is not reached, you agree to submit the dispute to binding arbitration under the Rules of the Australian Centre for International Commercial Arbitration (ACICA).Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will notify users of any changes by posting the new Terms on this page.Contact Us
If you have any questions about these Terms, please contact us at [email protected].
Privacy
How we make sure your data is safe with us.
Using our Services
Last updated: 8 November 2023Welcome to Tend, owned and operated by August Group Pty Ltd ("us", "we", or "our"). This Privacy Policy is designed to inform you about how we collect, use, disclose, and safeguard your information when you visit our website located at www.tendsupervision.com, which is the verified domain of our website, and use our services.1. Personal Data Collection
We collect personal information that you voluntarily provide to us when you register, express an interest in obtaining information about us or our services, or otherwise contact us. The personal information we collect includes names, email addresses, phone numbers, professional details, qualifications, availability, and preferences.2. Use of Google User Data
Our application accesses Google user data via the Google Calendar API. We interact with this data by:Storing event details on our servers to prevent double bookings when a client makes a new booking.
Utilizing the stored events to facilitate a smooth booking process, manage calendars effectively, and prevent double bookings.
Tend's use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.We ensure that your calendar details, including events, times, names, and other related information, are not shared with any third parties. The data accessed is exclusively used to improve our booking system and calendar management for our users.Should you disconnect your Google Account or request the deletion of your data, we will promptly delete all events and associated details from our servers in accordance with data protection regulations and our commitment to user privacy.3. Use of Cookies
We may use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse them is set out in our Cookie Policy, accessible from our website's footer.4. Use of Your Information
We may use the information collected or provided by you, including Google user data, for purposes such as:Facilitating the creation of and securing your account on our network.
Providing, maintaining, improving, and expanding our services.
Understanding and analysing how you use our services to develop new products, services, features, and functionality.
5. Sharing Your Personal Information
We only share your personal information, including Google user data, as necessary for third parties to perform their services or as required by law. We do not sell, trade, or otherwise transfer your personal information to outside parties.6. Data Retention
We retain your personal data, including Google user data, only for as long as necessary for the purposes set out in this Privacy Policy.7. Accessing, Correcting, and Deleting Your Information
You may review, correct, or delete the personal information we hold about you by contacting us. We may ask you to verify your identity before responding to such requests.8. Data Storage and International Transfer
Your information may be transferred to and maintained on servers located outside of your jurisdiction. Our data is currently stored in the United States using Amazon Web Services and bubble.io infrastructure.9. Updates to This Policy
We reserve the right to modify or replace this Privacy Policy at any time. Changes will be notified by posting the updated policy on this page.10. Contact Us
For any questions about this Privacy Policy, please reach out to us at [email protected].Links to Privacy PolicyThis Privacy Policy is visibly linked at the footer of our homepage, ensuring accessibility to all users.